Bombardier, a leading aerospace and transportation company, has once again set a new standard in the industry with the launch of its groundbreaking Smart Services Defense program. This innovative initiative is tailored specifically for Bombardier’s esteemed Defense clients, catering to their unique operational needs and high aircraft utilization requirements.
The Smart Services Defense program is designed to provide comprehensive maintenance solutions for special mission, medevac, head-of-state, and government operators utilizing Bombardier aircraft. With an extensive fleet of specialized business aircraft exceeding 500 units globally and accumulating over 3 million fleet hours, Bombardier’s Defense portfolio is unmatched in its scope and expertise. The introduction of Smart Services Defense further solidifies Bombardier’s commitment to delivering unparalleled support to its clientele.
At the core of Smart Services Defense is the concept of cost-per-flight-hour programs, offering clients a turn-key solution for managing essential aircraft parts and maintenance costs. This approach brings a newfound level of budget predictability and cost protection, essential for organizations operating in critical missions and government sectors. Leveraging over 35 years of experience in cost-per-flight-hour solutions, Bombardier ensures that its clients receive top-notch service and support throughout the duration of their engagement.
Paul Sislian, Executive Vice President of Aftermarket Services & Strategy at Bombardier, emphasized the benefits of Smart Services Defense, stating, “Smart Services Defense is the perfect solution for our special mission, medevac, head-of-state, and government operators who seek simplicity and reliability in their maintenance programs. Our customers can customize their coverage options to suit their specific needs, backed by Bombardier’s decades-long expertise in cost-per-flight-hour solutions.”
The Smart Services Defense program offers a wide array of benefits, including complete maintenance cost coverage for major components such as aircraft systems, landing gear overhaul, and auxiliary power unit (APU) services. Additionally, clients can opt for optional enhancements like scheduled and unscheduled maintenance coverage, Mobile Response Team (MRT) support, Smart Link Plus connected aircraft program, High Utilization Maintenance Program, and onsite support from Bombardier’s dedicated customer support team.
With Smart Services Defense, Bombardier is revolutionizing aircraft maintenance solutions for Defense operators, ensuring maximum peace of mind and operational efficiency. By combining cutting-edge technology with decades of industry expertise, Bombardier continues to set the benchmark for excellence in aerospace services.